Shipping & Delivery Policy
At Casvora, we specialize in stylish eyewear and are committed to delivering your glasses quickly and safely.
1. Order Processing Time
All orders are processed within 1–2 business days.
- All glasses are ready-to-ship (in stock)
- Orders placed on weekends or holidays will be processed on the next business day
Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times:
- 🇺🇸 United States: 7–12 business days
- 🌍 International: 10–15 business days
We focus on fast shipping to ensure you receive your eyewear as soon as possible.
3. Shipping Fees
- Shipping cost is calculated at checkout
- Free shipping may be available for selected promotions or orders
4. Tracking Information
All orders include tracking.
- Tracking number will be sent via email after shipment
- Customers can monitor delivery status in real time
5. Shipping Carriers
We partner with reliable carriers such as:
- USPS
- UPS
- DHL
Carrier selection depends on your location for fastest delivery.
6. Incorrect Address
Please double-check your shipping address before placing your order.
- We are not responsible for orders shipped to incorrect addresses
- If you need to update your address, contact us immediately before shipment
7. Lost or Delayed Packages
If your package is delayed or lost:
8. Customs, Duties & Taxes
For international orders:
- Customers are responsible for any customs fees or import taxes
- Delivery delays due to customs are beyond our control
9. Damaged or Defective Items
If your glasses arrive damaged or defective:
- Contact us within 48 hours of delivery
- Provide photos for verification
- We will offer a replacement or refund
10. Contact Information
📧 Email: support@casvora.com
📞 Phone: +1 626 408 8848